If you’re reading this, then there’s a good chance that you downloaded or purchased Trine 4 or Trine: Ultimate Collection, so first – thank you! We are very excited for this launch, and if you’d like to know a bit more about the team behind it, you can find out who made Trine 4 here.

With the launch of Trine 4: The Nightmare Prince, and Trine: Ultimate Collection across PS4, Switch, Xbox One, Steam, and GOG, this page will answer questions on:

• Bonus pre-order content including promo codes
• Retail release content including promo codes
• Upcoming patches and fixes

Bonus pre-order content

How do I get Toby’s Dream DLC Level?

Toby’s Dream (An optional DLC level in Trine 4) launch day access is only available for pre-orders of Trine 4 and Trine: Ultimate Collection. If you did not pre-order Trine 4 or Trine: Ultimate Collection, then you will be able to play Toby’s Dream when it is made available free to all users later this year.

• If you pre-ordered Trine 4 or Trine: Ultimate Collection from a retail partner with this offer, you should have a code in hand for the platform you pre-ordered from. You can find redemption instructions for your platform through the links below.
  • PS4: https://www.playstation.com/en-us/explore/playstationnetwork/redemption/
  • Nintendo Switch: https://ec.nintendo.com/redeem#/
  • Xbox One: https://support.xbox.com/en-US/billing/prepaid-codes/redeem-prepaid-codes
  • Steam: https://store.steampowered.com/account/registerkey
• If you pre-ordered Trine 4 or Trine: Ultimate Collection from the PlayStation Store, Xbox Store, or Steam, you should automatically be granted access to Toby’s Dream.
• To access Toby’s Dream DLC Level after you have redeemed your code, complete the Prince’s Dream level of Trine 4: The Nightmare Prince and locate Toby’s Dream in the level selection map.

How do I get the cloth poster?

If you have pre-ordered Trine 4 or Trine: Ultimate Collection from a participating retailer in Canada, the European region, or Australia, you should have received your cloth poster when you picked up your game, or in the mail when your game was shipped to you. If you did not receive a poster but were supposed to, please contact your retailer. Cloth posters were a limited quantity, and we are unable to provide replacements.

If you pre-ordered Trine 4 or Trine: Ultimate Collection from a participating retailer in the United States, you should receive a promotion code when you pick up your game, or in your email. That code can be redeemed at www.trine4.com/redeem/ – you will need to provide your shipping information and we will ship you a poster within 3-6 weeks.

Retail Release Content Including Promo Codes

If you purchased Trine 4

You should receive your game and a folded Trine 4 world map in the box.

PC Note: PC retail boxes will contain a single Steam code for Trine 4: The Nightmare Prince. Redeem at https://store.steampowered.com/account/registerkey

If you purchased Trine: Ultimate Collection

You should have received all four Trine games, a folded Trine 4 world map and a reversible cover sheet in the box. You will also find a promo code that will allow you to download the 206-page Trine 4 Digital Art Book and 90-track Trine Complete Series Soundtrack from www.trine4.com/redeem/

PC Note: PC retail boxes will contain a single Steam code that will grant all four games. Redeem at https://store.steampowered.com/account/registerkey

Nintendo Switch Note: Switch retail boxes will contain Trine 4: The Nightmare Prince on a Nintendo Switch game card, and a single promo code to redeem for Trine 1-3 on the Nintendo eShop. This can be redeemed at https://ec.nintendo.com/redeem#/

Patches and Updates

Xbox One:

• For Trine 4, we are aware of some matchmaking issues and are working to address them. To engage in online multiplayer, please ensure you have an active Xbox Live Gold membership. You can currently start a private game, open ‘invite’ and invite people to your game through their gamertag who are on your friends list. Need somebody to play with? Join our Discord to find other Trine fans!
• Trine 1-3 will not support online multiplayer at launch, but we are working on a patch that to enable online multiplayer which we hope to published soon after launch for all three games.

Nintendo Switch

• For Trine 4 we plan to enable Local Wireless Multiplayer in a post-launch patch.

PlayStation 4

• We anticipate minor updates and patches after launch.

PC

• We anticipate minor updates and patches after launch.

If you encounter any issues, please feel free to join our official Discord channel for help in finding a solution or contact us at https://modusgames.com/support/